It’s not always easy to pick the perfect electricity plan. There are dozens of providers servicing deregulated parts of Texans, with some offering better rates and customer service than others. Even after you’ve narrowed your options down to one great provider — such as Energy Texas — choosing a plan that suits your energy lifestyle can be tricky.
We’re taking the guesswork out of picking a plan with our Giddy Up Guarantee.
What Is the Giddy Up Guarantee?
Here’s how the Giddy Up Guarantee works. Once you sign up for a plan with Energy Texas, we start monitoring your energy usage. We want to know how much electricity you use and when. Why? Because we might be able to offer you a lower rate based on your usage patterns.
Then comes the fun part — if, after reviewing your usage, we determine that we can offer you a lower rate, we’ll do so within 48 hours. We guarantee it!
We know what you’re thinking — but what if my rate goes up? It won’t. We’ll lower your rate if we can, but we will never raise it.
Accepting Your Lower Rate
Adjustments to your rate won’t happen automatically. You’ll be notified of your adjusted rate via our handy My Account portal. Once you receive your offer, all you have to do is sign into your account, accept the new rate, and start saving. Yep. It’s that simple.
Why the Giddy Up Guarantee?
We started Energy Texas because we wanted to offer Texas a retail energy advocate. With rates at near record highs, we knew there was no better time to launch a first-of-its-kind program designed to help Texans get the lowest possible rates.
We’re committed to doing everything we can to lower your monthly bill while providing the best customer service in the state. Ready to make the switch to Energy Texas? Sign up for one of our plans today! If we discover there’s an even better option for you, we’ll let you know within 48 hours. Giddy up, y’all!